Last updated 6 November 2026
Who is responsible
TODO: your full legal name, trading as Sillage London, trading as Sillage London, TODO: business address shown to customers (can be a virtual office), is the controller of your personal data. Email [email protected]. ICO registration: TODO: ICO registration number.
What we collect
- Your name, delivery address, email and phone number, when you order
- Your email address, if you join Scent Notes
- Anything you write to us
We never see or store your card details. Stripe handles payment.
Why, and our legal basis
- To take payment, send your order and handle returns: to perform our contract with you
- To keep records for tax: a legal obligation
- To send Scent Notes: your consent, which you can withdraw at any time
Who we share it with
- Stripe, to take payment
- Royal Mail, to deliver your order
- Cloudflare, which hosts this website
- Our email newsletter provider, only if you subscribe
Some of these providers may process data outside the UK under safeguards approved for UK data protection law. We never sell your data.
How long we keep it
Order records for six years, for tax. Newsletter details until you unsubscribe.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to how we use it, or withdraw consent. Email [email protected]. You can also complain to the Information Commissioner's Office at ico.org.uk.